The Power of Influence in the Workplace

Days: 1 day
Price: $695

Course Details

Complexity, globalization, matrix organizations, cross-functional projects, partnerships, and virtual teams all mean you need to get things done through a greater number of people, both inside and outside the organization. The challenge in all of these situations is achieving your goals when they require the support, buy-in, and agreement of others you likely have no authority over.

The solution is the power of influence. Influence is the ability to have a positive impact on the decisions, actions, and opinions of others. It is about persuading and motivating people to take action willingly. Even if you have authority or positional power, you will be more successful if you learn how to use the power of influence as you interact with others in the workplace.

In this course, you will explore the four essential competencies of successful influencers. You will get tips and learn techniques to help you master the competencies, and you will get opportunities to practice and apply the competencies to case studies and your own situations.

Course Agenda

1. Introduction

  • What Makes People Influential
  • Four Essential Competencies for Influencing

2. Consciousness

  • Be Conscious of Yourself
  • See Yourself as Others See You
  • The Communication Factors and You
  • Be Conscious of Others
  • Your Influence Situation
  • Listening, Questioning, and Observing
  • Open and Closed Questions
  • Practice Listening, Questioning, and Observing
  • More or Less: Consciousness

3. Connection

  • Your Networking Picture
  • Reciprocity Builds Relationships
  • Relationships Thrive on Trust
  • Building and Maintaining Your Relationships
  • Your Influence Situation
  • More or Less: Connection

4. Credibility

  • Gaining and Losing Credibility
  • The Credibility Equation
  • Your Influence Situation
  • More or Less: Credibility

5. Communication

  • Activate Your Influence Strategy
    • Aim: Set an Influence Goal
    • Assess: Analyze Your Audience
    • Act: Plan and Hold the Conversation
  • 10 Tips for a Successful Influence Conversation
  • Power of Influence Communication Worksheet: Example
  • Influence Checklist
  • Power of Influence Communication Worksheet
  • More or Less: Communication

6. Perform Phase

  • Using the Power of Influence
  • Personal Influence Action Plan
  • Credibility Checklist
  • Power of Influence Communication Worksheet
  • More or Less Answer Key

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