Upcoming Training

  • AUCCE2 – Administering Cisco Unified Contact Center Enterprise, Part 2 v10.0
    10/09/2017 - 10/13/2017

    This course is intended for system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment. You will learn the requirements, resources, and tools required to perform complex adds, moves, and changes in the inbound/outbound UCCE environment. The AUCCE1 course or equivalent prior experience is a prerequisite for attending this course.

  • AUCCE2 – Administering Cisco Unified Contact Center Enterprise, Part 2 v10.0
    10/09/2017 - 10/13/2017
    Residence Inn by Marriott Pittsburgh North Shore ,PA

    This course is intended for system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment. You will learn the requirements, resources, and tools required to perform complex adds, moves, and changes in the inbound/outbound UCCE environment. The AUCCE1 course or equivalent prior experience is a prerequisite for attending this course.

  • AUCCE2 – Administering Cisco Unified Contact Center Enterprise, Part 2 v10.0
    10/09/2017 - 10/13/2017
    COURTYARD SAN DIEGO MISSION VALLEY/HOTEL CIRCLE ,CA

    This course is intended for system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment. You will learn the requirements, resources, and tools required to perform complex adds, moves, and changes in the inbound/outbound UCCE environment. The AUCCE1 course or equivalent prior experience is a prerequisite for attending this course.

  • DCMDS v2.0 – Configuring Cisco MDS 9000 Series Switches
    10/09/2017 - 10/13/2017

    In this course, you will learn how to install, configure, and manage the Cisco MDS 9000 Series switch platform in a scalable, highly available environment.

    You will learn about the features on each of the MDS 9000 Series product family of switches including the 9100, 9200, 9500, and 9700 models and the Fibre Channel, Fibre Channel over Ethernet (FCoE), and service modules supported. You will learn about SAN configuration for features such as interface configuration, Cisco N-Port Virtualizer (NPV), N-Port ID Virtualization (NPIV), virtual SAN (VSAN) and domain setup, SAN zoning, and SAN extension using FCIP and Inter-VSAN Routing (IVR). Topics introduced also include centralized SAN services using the Cisco MDS 9222i Multiservice Modular Switch and Cisco MDS 9250i Multiservice Fabric Switch for Cisco I/O Acceleration (IOA) and Cisco Data Mobility Manager (DMM), management security and role-based access control (RBAC) topics.

  • DCMDS v2.0 – Configuring Cisco MDS 9000 Series Switches
    10/10/2017 - 10/12/2017

    In this course, you will learn how to install, configure, and manage the Cisco MDS 9000 Series switch platform in a scalable, highly available environment.

    You will learn about the features on each of the MDS 9000 Series product family of switches including the 9100, 9200, 9500, and 9700 models and the Fibre Channel, Fibre Channel over Ethernet (FCoE), and service modules supported. You will learn about SAN configuration for features such as interface configuration, Cisco N-Port Virtualizer (NPV), N-Port ID Virtualization (NPIV), virtual SAN (VSAN) and domain setup, SAN zoning, and SAN extension using FCIP and Inter-VSAN Routing (IVR). Topics introduced also include centralized SAN services using the Cisco MDS 9222i Multiservice Modular Switch and Cisco MDS 9250i Multiservice Fabric Switch for Cisco I/O Acceleration (IOA) and Cisco Data Mobility Manager (DMM), management security and role-based access control (RBAC) topics.

  • IPWSP-NE – Introducing Python and Web Services Programmability for Network Engineers v1.0
    10/10/2017 - 10/13/2017
    Location To Be Determined ,MD

    In this course, you will learn about the interoperability of Python programming with networking to prepare next-generation engineers for software defined networking. This class is designed for network engineers and administrators looking to add necessary programming skills in preparation for various ACI and SDN technologies.

  • AUCCE1 – Administering Cisco Unified Contact Center Enterprise, Part 1 v10.0
    10/16/2017 - 10/20/2017
    Location To Be Determined ,MD

    This course is intended for system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment. You will learn the requirements for performing routine adds, moves, and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution or who may be responsible for Level 1-2 support of the solution.

  • AUCCE2 – Administering Cisco Unified Contact Center Enterprise, Part 2 v10.0
    10/16/2017 - 10/20/2017
    Skyline ATS ,IL

    This course is intended for system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment. You will learn the requirements, resources, and tools required to perform complex adds, moves, and changes in the inbound/outbound UCCE environment. The AUCCE1 course or equivalent prior experience is a prerequisite for attending this course.

  • AUCCE2 – Administering Cisco Unified Contact Center Enterprise, Part 2 v10.0
    10/16/2017 - 10/20/2017
    Embassy Suites Tysons Corner ,VA

    This course is intended for system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment. You will learn the requirements, resources, and tools required to perform complex adds, moves, and changes in the inbound/outbound UCCE environment. The AUCCE1 course or equivalent prior experience is a prerequisite for attending this course.

  • AUCCE2 – Administering Cisco Unified Contact Center Enterprise, Part 2 v10.0
    10/16/2017 - 10/19/2017
    Courtyard Boston Brookline ,MA

    This course is intended for system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment. You will learn the requirements, resources, and tools required to perform complex adds, moves, and changes in the inbound/outbound UCCE environment. The AUCCE1 course or equivalent prior experience is a prerequisite for attending this course.