Upcoming Training

  • AMA2130 The Voice of Leadership: How Leaders Inspire, Influence, and Achieve Results
    05/31/2017 - 06/02/2017
    AMA Conference Center ,DC

    It's a fact of organizational life: Leadership communication goes hand-in-hand with success, and the effective application of this skill is particularly essential in an uncertain economy when painful business decisions are made daily.

    This fast-paced, results-oriented seminar is uniquely designed to strengthen your leadership communication skills. You'll learn practical techniques to shape your leadership messages, hone an authentic leadership voice, and engage in powerful conversations that achieve results.

  • AMA2238 Management Skills for New Managers
    05/31/2017 - 06/02/2017
    Location To Be Determined ,MA

    Gain the crucial foundational skills to help you shift from being an individual contributor to a manager who gets results.

    Using guided role play, exercises, and skill practice sessions, you will discover how to adjust your leadership style and tackle new challenges. In-depth skills practice using the Situational Leadership® II model combined with interactive activities take you through the paces of motivation, delegation, coaching, communication, performance management, and leadership. You will be able to improve on key areas, play to your strengths, and get the best results from every member of your team.

    This course provides an introduction to Ken Blanchard's Situational Leadership® II - a model for developing people and a way for leaders to help their employees become self-reliant achievers. To be truly effective, leaders' styles must adapt to the skills and commitment of the people they want to influence. With some people, managers have to provide a great deal of direction. With others, encouragement and appreciation trigger the best results. Still others deliver their best when allowed to take the ball and run with it. Situational Leadership® II helps managers become more flexible and responsive to their employees' needs.

    How You Will Benefit

    • Gain a deeper understanding of your roles and responsibilities
    • Improve communication to effectively set expectations for yourself and your direct reports
    • Adapt your leadership style to meet the needs of individual team members
    • Communicate organizational goals that get results
    • Apply delegation strategies to increase productivity and motivation
    • Use effective coaching techniques to maximize your team's performance
  • AMA2216: Effective Technical Writing
    05/31/2017 - 06/02/2017
    Location To Be Determined ,CA

    If writing technical information and effective memos, letters, reports, manuals, instructions, documentation, specifications, or proposals is a tough proposition, this technical writing course is for you. In this intensive three-day seminar, you will learn proven technical writing approaches and techniques that you can apply back on the job to achieve successful written technical communications. Bring a current project and get one-on-one feedback.

    Your technical writing will improve as you learn to:

    • Organize your material by purpose and audience
    • Write with greater clarity and precision in less time
    • Present complex technical information simply
    • Know the purpose of your writing before you begin
    • Recognize the needs of your audience
    • Use illustrations
    • Produce final drafts to make the right impression with your superiors
  • AMA2532 Getting Results Without Authority
    05/31/2017 - 06/02/2017
    AMA San Francisco Center ,CA

    Whether you're dealing with bosses, colleagues, staff members, or senior management, the ability to win respect, influence people, and cultivate cooperation is absolutely essential to career success. What's more, in challenging economic times, the people with whom you interact in business can change on a moment's notice. The ability to adapt quickly and work with anyone to achieve desired results is crucial - especially when you don't have immediate authority to command their cooperation. At this seminar, you'll focus on the key elements of influencing others when there is lack of authority - personal power, persuasion, and negotiation.

    Learn how to influence people by building your power base using the Personal Power Model. Gain an understanding of exchange and reciprocity (the first steps in the influence process), and adapt behavior patterns that build credibility. Learn to persuade with a framework of discovery, preparation, and dialogue, and master the key components of negotiation.

    You'll practice influencing techniques in this information-packed program, and you'll enhance your learning with videos, exercises, assessment tools, and group discussions.

    How You Will Benefit

    • Establish or regain credibility so you can begin to influence people
    • Effectively use your power base to persuade others
    • Understand the person you're trying to influence and learn to persuade through give-and-take
    • Develop and grow relationships within your organization and beyond
    • Create a collaborative work environment for faster, better results
    • Let work styles and communication differences work for, not against, you
    • Successfully sell your ideas and implement change
    • Achieve trust and give-and-take relationships up, down, and across the organization
    • Influence people while projecting self-confidence without being pushy
    • Adapt your style to the person or situation you're dealing with
    • Learn negotiating techniques that promote win-win outcomes
  • AMA2235 Building Better Work Relationships: New Techniques for Results-oriented Communication
    05/31/2017 - 06/02/2017
    AMA Conference Center ,DC

    In today's volatile and challenging business environment, you have to build successful work relationships and interact with people in a positive way to achieve your organizational goals. Now, discover the basic competencies critical to solid work relationships-and career success.

    The first step in building better work relationships is to become aware of the differences among people and to be willing to accept these differences as a positive force within an organization. And it all starts with you. This seminar will prepare you to create better work relationships by becoming a "conscious communicator." You'll return to work better able to build constructive and beneficial work relationships by learning how to analyze situations and consciously select and use productive communication strategies.

    How You Will Benefit

    • Build better rapport and gain the trust of your colleagues
    • Discover the basic competencies critical to solid work relationships
    • Develop flexibility in actions, thoughts, and feelings to better handle any situation
    • Avoid mistakes and conflicts that may result from misinterpreting others or ineffective listening
    • Influence and motivate others to first-rate performance
    • Learn how to use direct and indirect messages accurately
    • Build your self-esteem as you discover a new self-awareness
    • Identify strengths, weaknesses, and opportunities in your work relationships
    • Gain an understanding of values, beliefs, attitudes, and perceptual processes
    • Gain an understanding of emotions and how they translate into emotional intelligence
    • Master the keys to excellent communication: observe, listen, analyze, plan, and communicate
  • AMA2295 Successfully Managing People
    05/31/2017 - 06/02/2017
    AMA New York ,NY

    Do you know how to encourage excellence in a culture of "no change"? Are you able to keep your cool when things go wrong? Are you a confident or a reluctant delegator?

    Effective management requires a balancing act. You have to deal with difficult people to resolve conflicts, win cooperation and trust, and find ways to energize your employees to give their best effort. Utilizing the practice in emotional intelligence, this seminar helps you develop the right mix of management and communication styles to get the most from your team. You'll be able to transform resistance into support and ensure your team's values and corporate goals are in sync.

    This blended learning course combines instructor-led training with online pre- and post-seminar assessments, tune-up courses, and other resources to provide a compelling and more comprehensive experience for you, maximize your training goals, and produce a greater return-on-investment for you and your employer.

    How You Will Benefit

    • Motivate and direct the employees you rely on-even when they don't share your values
    • Adjust your management and personal style to the needs of different situations
    • Get more done by using the appropriate delegation techniques for any given situation
    • Resolve conflict more effectively in a wide variety of situations
    • Turn difficult people and poor performers into team players
    • Win the cooperation and trust from everyone in your organization
    • Increase your confidence, leadership skills, and personal and professional satisfaction in your job by managing people successfully
  • AMA2295 Successfully Managing People
    05/31/2017 - 06/02/2017

    Do you know how to encourage excellence in a culture of "no change"? Are you able to keep your cool when things go wrong? Are you a confident or a reluctant delegator?

    Effective management requires a balancing act. You have to deal with difficult people to resolve conflicts, win cooperation and trust, and find ways to energize your employees to give their best effort. Utilizing the practice in emotional intelligence, this seminar helps you develop the right mix of management and communication styles to get the most from your team. You'll be able to transform resistance into support and ensure your team's values and corporate goals are in sync.

    This blended learning course combines instructor-led training with online pre- and post-seminar assessments, tune-up courses, and other resources to provide a compelling and more comprehensive experience for you, maximize your training goals, and produce a greater return-on-investment for you and your employer.

    How You Will Benefit

    • Motivate and direct the employees you rely on-even when they don't share your values
    • Adjust your management and personal style to the needs of different situations
    • Get more done by using the appropriate delegation techniques for any given situation
    • Resolve conflict more effectively in a wide variety of situations
    • Turn difficult people and poor performers into team players
    • Win the cooperation and trust from everyone in your organization
    • Increase your confidence, leadership skills, and personal and professional satisfaction in your job by managing people successfully
  • 802.1X – Introduction to 802.1X Operations for Cisco Security Professionals
    05/31/2017 - 06/02/2017

    In this course, you will discover the capabilities and functions of the IEEE 802.1X protocol and learn to configure the Cisco Identity Services Engine (ISE) for 802.1X operation. You will be introduced to the architecture, components, and features of an identity-based network designed around the IEEE 802.1X and RADIUS protocols. You will receive hands-on training configuring a network for 802.1X-based network services using the Cisco ISE, Cisco Catalyst switches, and Cisco wireless products.

  • Oracle 12c – SQL for Business and Data Analysts OR106
    05/31/2017 - 06/02/2017

    In this course, you will learn how to extract data from Oracle using SQL, SQL*Plus, SQL Developer, and PL/SQL. This training covers topics that are necessary to query data for analysis from an Oracle12c database.

  • Oracle 12c SQL Tuning for Developers OR403
    05/31/2017 - 06/02/2017

    This course will introduce the developer to techniques used to provide minimize response times in and Oracle database.