IBM Case Foundation 5.2.1: Maintain the Workflow System

Days: 1 day
Price: $895

Course Details

This course is for anyone who is responsible for day-to-day operations of a production IBM Case Foundation workflow application.

Course Agenda

Use administrative tools for maintenance

  • Maintaining a workflow system
  • Administrative tools for the Workflow system
  • Administration Console for Content Platform Engine
  • Lock an isolated region
  • Workflow system component administration
  • Process Administrator
  • Start Process Administrator
  • Process Services Ping page
  • System Dashboard
  • vwtool
  • Logging systems

Monitor with the Process Services Ping page

  • Process Services Ping Page
  • Process Services Ping Page: Overview
  • Process Services Ping Page: URL
  • Ping Page: Log file location
  • Ping page: Helpful links
  • Sample: API Stats

Monitor with System Dashboard

  • What is System Dashboard?
  • Why use System Dashboard?
  • Dashboard Terms (1)
  • Dashboard Terms (2)
  • System Dashboard Structure
  • Create clusters to view data
  • Use the Dashboard views
  • Execute options for Listener node and view data
  • Archiving Manager
  • Configuration Guidelines
  • Process counters to watch (examples)

Monitor with vwtool

  • Use vwtool to monitor an isolated region
  • Start vwtool
  • Obtain status information on workflow system
  • Run loadstatus
  • Report memory usage, database usage
  • Report version and system configuration

Maintain event logs

  • Event tools
  • Event architecture1
  • About event logging
  • View event logs
  • View events with New Workflow Search
  • View events with Process Administrator
  • Event log maintenance guidelines
  • Select event log options
  • PELog

Troubleshoot the workflow system

  • Troubleshooting overview
  • Support resources
  • Collecting data
  • For Process Clients issues: fnlog4j.properties
  • Fnlog4j concepts
  • Enable fnlog4j
  • Two trace methods both use log4j
  • vwtool trace log options

 

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