Introduction to IBM Unica Campaign 8.6 9T331G

Days: 3 day
Price: $2395

Course Details

This course explores the basics of designing, building, and executing a marketing campaign using IBM Unica Campaign. This course prepares you to configure IBM Unica Campaign's processes for use in campaigns from simple to moderate in complexity, use data structures in campaigns, create offers and apply them to campaigns, and to track responses to campaigns.

This course is one of five classes in the IBM Unica Campaign 8 learning series. To complete your learning you should also attend the IBM Unica Campaign 8 Administration, the IBM Unica Campaign 8 Architecture and Installation, the IBM Unica Reports Installation and Administration, and the IBM Unica Campaign Advanced Techniques classes.

Course Agenda

IBM Unica Campaign Basics

  • The IBM Unica Marketing Platform
  • Integrated Marketing
  • Navigation and Logon
  • Other Menu and Page Features
  • Campaign Concepts and Terminology
  • Navigating Around the Unica Campaign Interface

Building a Flowchart, Part 1: Data Selection and Manipulation

  • Creating Flowcharts
  • The Select Process
  • Table and Table Catalogs
  • Strategic Segments
  • Process Status Indicators
  • The Merge Process
  • The Segment Process
  • The Sample Process
  • Running Flowcharts
  • Flowcharts Templates

Building a Flowchart, Part 2: Data Refinement and Output

  • Building Queries
  • Derived Fields
  • Why Use Derived Fields?
  • User Variables
  • Snapshot Process
  • Audience Levels
  • Table Mapping
  • The Audience Process
  • The Extract Process
  • Scheduler

Offer Attributes, Offers and Offer Lists

  • The Offer and Response Life Cycle
  • Offer Concepts
  • Offer Attributes
  • Offers and Offers Versions
  • Creating Offers
  • Using Offer Lists
  • Creating an Offer Lists

Assigning Offers and Cell Management

  • The Offer - Response Cycle
  • Offer Assignment Flow
  • Treatments and Treatment Codes
  • Contact History Concepts
  • Assigning Offers
  • Outbound Triggers
  • Target Cell Spreadsheet

Response Tracking and Reporting

  • The Offer - Response Life Cycle
  • Response Attribution
  • Response Categories
  • Example Scenario: The Offer
  • Analyzing Response History

Managing the Campaign Environment

  • Flowchart Logs
  • Custom Offer Attributes
  • Offer Templates
  • Sessions

More Campaign Objects and Processes

  • Custom Macros
  • Track Process