Upcoming Training

  • AUCCE2 – Administering Cisco Unified Contact Center Enterprise, Part 2 v10.0
    08/14/2017 - 08/18/2017

    This course is intended for system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment. You will learn the requirements, resources, and tools required to perform complex adds, moves, and changes in the inbound/outbound UCCE environment. The AUCCE1 course or equivalent prior experience is a prerequisite for attending this course.

  • DUCCE – Deploying Unified Contact Center Enterprise v10.0
    08/14/2017 - 08/18/2017
    Location To Be Determined ,UT

    In this course, you will learn how to deploy the Unified CCE v10.0 solution including installation, deploying HA, and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. You will learn enough about CCE scripting in this course to ensure system functionality only. Additional CCE scripting information and lab exercises are provided in AUCCE1 and AUCCE2.

  • DUCCE – Deploying Unified Contact Center Enterprise v10.0
    08/14/2017 - 08/18/2017
    Courtyard Mt. Laurel ,NJ

    In this course, you will learn how to deploy the Unified CCE v10.0 solution including installation, deploying HA, and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. You will learn enough about CCE scripting in this course to ensure system functionality only. Additional CCE scripting information and lab exercises are provided in AUCCE1 and AUCCE2.

  • DUCCE – Deploying Unified Contact Center Enterprise v10.0
    08/14/2017 - 08/18/2017
    Residence Inn by Marriott Bellevue Downtown ,WA

    In this course, you will learn how to deploy the Unified CCE v10.0 solution including installation, deploying HA, and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. You will learn enough about CCE scripting in this course to ensure system functionality only. Additional CCE scripting information and lab exercises are provided in AUCCE1 and AUCCE2.

  • DUCCE – Deploying Unified Contact Center Enterprise v10.0
    08/14/2017 - 08/17/2017
    Homewood Suites - Mall of America ,MN

    In this course, you will learn how to deploy the Unified CCE v10.0 solution including installation, deploying HA, and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. You will learn enough about CCE scripting in this course to ensure system functionality only. Additional CCE scripting information and lab exercises are provided in AUCCE1 and AUCCE2.

  • UC-UCS – Installing Cisco UC on UCS in a Virtualized Environment v4.5
    08/14/2017 - 08/18/2017

    In this course, you will cover both the Unified Computing (UCS) System B-series servers and the stand alone C-series servers. You will examine the system preparation (B-series and C-series), ESXi deployment, Unified Communications (UC) applications in ESXi, and the Nexus 1000v virtual Ethernet switch. You will cover the changing Data Center server environment, where the Cisco UCS system fits into the environment, and LAN and SAN considerations. UCS products will be discussed, with emphasis on the advantages the UCS Manager brings to server provisioning, as well as server provisioning through the use of easy-to-configure Service Profiles.

    ESXi will be covered along with the features that are supported in current UC applications. You will examine the concepts and methods of virtual Ethernet traffic, VMware vCenter, VMware networking, iSCSI SAN access, and vMotion.

    You'll explore the UC on UCS specific considerations, including design requirements, VMware OVF templates, caveats, and recommendations. Unified Communications installation within ESXi and migration from MCS 7800 series servers to Virtual Machines will be covered and you will troubleshoot UC applications in a virtual environment.

  • Introduction to Swift 2
    08/14/2017 - 08/18/2017

    In this course, you will learn about Swift 2 programming in order to later develop applications in Apple's Cocoa and iOS environments. You will learn about the basics of programming in the Swift 2 programming language as well as building simple event-driven applications for the Apple Desktop and Mobile devices. Objective-C programming language, which is still used in parts of the Cocoa and iOS environments, is also covered in this course.

  • Introduction to Swift 2
    08/15/2017 - 08/17/2017

    In this course, you will learn about Swift 2 programming in order to later develop applications in Apple's Cocoa and iOS environments. You will learn about the basics of programming in the Swift 2 programming language as well as building simple event-driven applications for the Apple Desktop and Mobile devices. Objective-C programming language, which is still used in parts of the Cocoa and iOS environments, is also covered in this course.

  • Introduction to Swift 2
    08/21/2017 - 08/24/2017
    Courtyard Orlando Lake Buena Vista in the Marriott Village ,FL

    In this course, you will learn about Swift 2 programming in order to later develop applications in Apple's Cocoa and iOS environments. You will learn about the basics of programming in the Swift 2 programming language as well as building simple event-driven applications for the Apple Desktop and Mobile devices. Objective-C programming language, which is still used in parts of the Cocoa and iOS environments, is also covered in this course.

  • Introduction to Swift 2
    08/21/2017 - 08/24/2017
    COURTYARD SAN DIEGO MISSION VALLEY/HOTEL CIRCLE ,CA

    In this course, you will learn about Swift 2 programming in order to later develop applications in Apple's Cocoa and iOS environments. You will learn about the basics of programming in the Swift 2 programming language as well as building simple event-driven applications for the Apple Desktop and Mobile devices. Objective-C programming language, which is still used in parts of the Cocoa and iOS environments, is also covered in this course.