Civilian Agency IT Support
StorSoft helps civilian agencies buy, secure, modernize, train, and sustain technology programs through familiar contract paths and accountable small-business delivery.
Decision Path
Start with the operating need, confirm the right route, identify the proof required, and move the conversation toward a quote, teaming decision, training plan, or delivery action.
IT products, licensing, service desk support, cybersecurity, cloud modernization, AI/data, training, staffing, and program support.
Route needs through GSA MAS, CIO-CS, SEWP, or partner paths based on commodity, service, training, and buyer eligibility.
Use structured intake, vehicle validation, transition planning, SLA cadence, and measurable performance reporting.
Evaluator Confidence
Case-recorded performance across network operations, enterprise licensing, cyber visibility, and mission training.
24-48 hour RFQ triage target when submissions include scope, vehicle, deadline, and contact details.
DCAA-ready operations, transition planning, SLA cadence, partner coordination, and EVM-aligned controls.
HUBZone/SDB status, direct O-TTPS supply chain controls, CIO-CS/GSA/SEWP/SeaPort/SHIELD routing discipline, and CMMC preparation.
NIH licensing performance includes 95%+ user satisfaction and 24-hour issue resolution.
Structured intake, vehicle validation, scope shaping, supply chain assurance, and documented delivery governance.
Relevant Evidence
Delivered Cisco SmartNet licensing and support for 5,000+ network devices for USSOCOM SORDAC through NASA SEWP V, with Level 1/2 helpdesk, system currency, and contract administration.
Delivered 100% Microsoft license compliance, 95%+ user satisfaction, and 24-hour issue resolution across an enterprise environment.
Deployed Gigamon Network TAP infrastructure to increase traffic visibility, reduce cyber risk, and support federal security compliance.
Delivered AWS cloud training to 600+ Navy personnel spanning cloud, cybersecurity, systems engineering, DevOps, and architecture.
Supported C4 mission needs through project management, training management, facilities coordination, physical security, and airborne coordination.