Global Network Operations
5,000+ devices supportedDelivered Cisco SmartNet hardware and software licensing and support for 5,000+ network devices for USSOCOM SORDAC through NASA SEWP V, including Level 1/2 helpdesk, system currency, and full contract administration.
Open full proof recordEnterprise network operations, lifecycle support, help desk coordination, system currency, and contract administration for globally distributed mission infrastructure.
Defense mission environment with worldwide locations, high availability expectations, hardware/software dependencies, and operational continuity requirements.
Sustained Cisco SmartNet coverage across 5,000+ network devices with a structured Level 1/2 support path for operations, system currency, and contract administration across the mission enterprise.
Reduced mission interruption risk through defined Level 1/2 support, lifecycle visibility, vendor coordination, and contract-aware issue routing.
