Attendees who successfully complete this training course will receive 6 SHRM PDC's towards the SHRM-CP or SHRM-SCP Certification and/or 6 HRCI credits towards the aPHR®, PHR®, or SPHR® Certification, after course completion.
Business Skills
Excellence in Technical Customer Service
The Excellence in Technical Customer Service course equips technical teams with applied business skills competence, delivered through StorSoft's partner network. It is suitable for a mixed-experience cohort, from new staff to seasoned practitioners. Delivery is available in virtual classroom live formats, typically over 1 day. Completion supports readiness for the associated certification track.
Business Skills
Before you enroll
Prerequisites and certification path.
Delivered through StorSoft
Schedule this course for your team.
StorSoft coordinates delivery through its authorized training partners, including Global Knowledge and Ascendient Learning, and can align scheduling, delivery mode, and cohort size to your program. Course facts are maintained from partner catalogs; confirm current pricing and dates when you submit a request.