This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 work load administrator certification paths.
Microsoft Elite
Implement customer service solutions using Microsoft Dynamics 365 Customer Service
Offered by StorSoft through its training partners, the Microsoft Implement customer service solutions using Microsoft Dynamics 365 Customer Service course develops practical, mission-ready microsoft elite skills. It is suitable for a mixed-experience cohort, from new staff to seasoned practitioners. Delivery is available in virtual classroom live and classroom live formats, typically over 4 days. Relevant background is recommended before enrollment. Completion supports readiness for the associated certification track.
MicrosoftMicrosoft Elite
Before you enroll
Prerequisites and certification path.
Related certification listed: Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (exam not explicitly stated)
Delivered through StorSoft
Schedule this course for your team.
StorSoft coordinates delivery through its authorized training partners, including Global Knowledge and Ascendient Learning, and can align scheduling, delivery mode, and cohort size to your program. Course facts are maintained from partner catalogs; confirm current pricing and dates when you submit a request.