AI
Microsoft Elite
Introduction to navigating the modern Contact Center
StorSoft delivers the Microsoft Introduction to navigating the modern Contact Center course to strengthen team capability across microsoft elite. It is suitable for a mixed-experience cohort, from new staff to seasoned practitioners. Delivery is available in virtual classroom live and classroom live formats, typically over 1 day. Completion supports readiness for the AI track.
MicrosoftMicrosoft Elite
Before you enroll
Prerequisites and certification path.
Delivered through StorSoft
Schedule this course for your team.
StorSoft coordinates delivery through its authorized training partners, including Global Knowledge and Ascendient Learning, and can align scheduling, delivery mode, and cohort size to your program. Course facts are maintained from partner catalogs; confirm current pricing and dates when you submit a request.