Individuals continuing of their journey in service management; ITSM managers and aspiring ITSM managers; Managers of all levels involved in shaping direction and strategy or developing a continually improving team
IT Service Management
ITIL® 4 Strategist: Direct, Plan and Improve
The ITIL® ITIL® 4 Strategist: Direct, Plan and Improve course equips technical teams with applied IT service management competence, delivered through StorSoft's partner network. It targets practitioners who already work in the area and need deeper, applied depth. Delivery is available in virtual classroom live and classroom live formats, typically over 3 days. Relevant background is recommended before enrollment. Completion supports readiness for the associated certification track.
ITIL®IT Service Management
Before you enroll
Prerequisites and certification path.
This course prepares delegates for the ITIL 4 Strategist: Direct Plan and Improve examination and is one of the four modules that lead to the ITIL 4 Managing Professional designation, and one of the two modules that lead to the ITIL 4 Strategic Leader designation.
Delivered through StorSoft
Schedule this course for your team.
StorSoft coordinates delivery through its authorized training partners, including Global Knowledge, and can align scheduling, delivery mode, and cohort size to your program. Course facts are maintained from partner catalogs; confirm current pricing and dates when you submit a request.