How You'll Benefit: This training will help you: Administer a single-site Cisco Unified Communications Manager, handling daily tasks such as add, moves, changes and deletions of phones, video endpoints, and users Configure Jabber devices and implement common endpoint features including call park, shared lines, pickup groups, and phone button templates Introduce you to the SIP protocol, how calls are connected, and how media codes are determined Introduce you to the capabilities and basic configuration of an SIP gateway for PSTN access Introduce you to the dial plan elements used to route calls, and the class-of-service capabilities to control who can route calls where Administer Cisco Unity Connection handling daily tasks such as add, moves, and changes and deletions of voicemail boxes and users Administer maintenance tasks and use the troubleshooting tools available on Cisco Unified Communications Manager and Cisco Real-time Monitoring Tool Earn 21 CE credits toward recertification Course Prerequisites: There are no prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are: Internet web browser usability knowledge and general computer usage Knowledge of Cisco Internetwork Operating System (Cisco IOS) command line
Networking
Understanding Cisco Collaboration Foundations
Part of StorSoft's networking training line, the Cisco Understanding Cisco Collaboration Foundations course prepares practitioners to apply these skills on live programs. It targets practitioners who already work in the area and need deeper, applied depth. Delivery is available in classroom and virtual formats, typically over 5 days. Relevant background is recommended before enrollment. Completion supports readiness for the associated certification track.
Before you enroll
Prerequisites and certification path.
CLFNDU, CCNP | This training does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several Cisco Certified Network Professional (CCNP) and other professional-level collaboration trainings and exams. However, the knowledge and skills you are recommended to have before attending this training are: Internet web browser usability knowledge and general computer usage Knowledge of Cisco Internetwork Operating System (Cisco IOS) command line The primary audience for this course is as follows: Students preparing to take the CCNP Collaboration certification Network Administrators Network Engineers Systems Engineers
Delivered through StorSoft
Schedule this course for your team.
StorSoft coordinates delivery through its authorized training partners, including Ascendient Learning, and can align scheduling, delivery mode, and cohort size to your program. Course facts are maintained from partner catalogs; confirm current pricing and dates when you submit a request.