Your former peers are now your direct reports. Your goal is to get the work done and increase productivity with your team. You want to set mutual goals, reward good performance, and give poor performers the needed feedback. Do you know how to be "the boss"?

This basic management seminar provides you with easy-to-apply tools needed to make a successful transition into your new role. In just two days you will master the practical basic management know-how-and the confidence you want-to plan, organize, coach, motivate, delegate, and communicate in order to be an effective new manager.

How You Will Benefit

• Understand your new managerial responsibilities and make a quick, effective transition to your new role
• Establish credibility and effective work styles
• Build alliances with peer managers
• Master the basic management concepts of coaching, communication, motivation, delegation, and performance management
• Practice your listening and feedback skills
• Become an effective member of the management team

In this course, you will learn how to effectively build, modify, deploy, and troubleshoot Check Point Security systems on the GAiA OS. We will study firewall processes and examine user and kernel processing and stateful inspection. Labs include configuring security gateways, implementing VPNs, and performing advanced troubleshooting tasks on the firewall.

This course gives network professionals a functional understanding of BIG-IP Local Traffic Manager (LTM), introducing students to both commonly used and advanced LTM features. Incorporating lecture, extensive hands-on labs, and classroom discussion, the course helps you build the well-rounded skill set needed to manage BIG-IP LTM systems as part of a flexible and high performance application delivery network.

Despite years of advances in both legal and corporate policy, many qualified women don't get the jobs they want. Misperceptions, stereotypes, and misplaced emotions on the part of either sex can still sabotage a woman's career hopes-unless she takes a more strategic approach to her career.

In this hands-on course, you learn how to strategically use your strengths and abilities (your competitive edge) while mastering your emotions, even in the most unwelcoming atmosphere. You'll learn how to build a network of support, take smart risks, and view competition in a more positive light. Discover how to conduct yourself in a manner that earns you respect, and pursue your goals with positive energy. You will return to your job feeling confident, ready to compete fearlessly, and in a better position to be recognized for your true capabilities.

This course focuses on the components of the SAS macro facility. In this course, you will learn how to design, write, and debug macro systems. Emphasis is placed on understanding how programs with macro code are processed.

Certification:

SAS Certified Clinical Trials Programmer Using SAS 9

Here's your opportunity to establish your presence as a new boss, build credibility, and adapt your unique style to every situation that comes your way.

This seminar covers the nuts and bolts to prepare you to take your first supervisory role, from setting goals for your team to tackling difficult conflicts. With exercises, feedback, and practice, you will return with the tool kit to confidently take on any new task with greater ease and improved confidence.

This course is designed to help leaders-to-be get ready for new challenges and responsibilities. You'll discover the heart and mind of true leadership through self-assessments and other leadership scenarios. You will explore roles as strategist, change agent, coach, manager, communicator, mentor, and team member. You will learn to develop your unique leadership style for maximum impact.

This course is intended for experienced SAS Enterprise Guide users who want to learn more about advanced SAS Enterprise Guide techniques. In this course, you will learn how to use the Query Builder within SAS Enterprise Guide, including manipulating character, numeric, and date values. You will also learn how to convert variable type as well as build conditional expressions using the Expression Builder. Efficiency issues, such as joining tables and using a single query to group, summarize, and filter data is also addressed in this course.

How well you communicate can make or break your professional image, influencing how others view your work, your performance, and even your technical skillsets and your prospects for career mobility. This communication skills seminar will teach you how to choose and use the most appropriate words and emotional tone for every business situation. In just two days, you'll gain insights into your communication style and that of others, while gaining skills for clearly and effectively receiving and transmitting information, ideas, thoughts, feelings, and needs.

How You Will Benefit

• Communicate efficiently and tactfully with clients, direct reports, colleagues, your boss, and senior management
• Respond in a professional manner, even when you're out of your comfort zone
• Strengthen your communication effectiveness with active listening
• Elicit cooperation and respect by modeling
• Improve your image through the increased self-awareness you'll gain

Problems caused by ineffectiveness cannot be solved with the same ineffective thinking that created them. For more than 15 years, The 7 Habits of Highly Effective People