Learn fast, easy-to-use tools and techniques to manage unproductive confusion and disorder and transform chaos into controllable challenges. This seminar equips you with the most effective tools to plan your day and adjust to shifting priorities and demands-with less stress and greater clarity.

How You Will Benefit

• Reduce, clarify, and eliminate chaos within your control
• Identify, analyze, and determine priority of your workday
• Use a daily action plan to allocate time and energy
• Remain focused and act more decisively when priorities shift
• Become more assertive and strategic in your communication
• Manage interruptions and conflicts with greater ease
• Utilize the right tools to balance and manage tough choices

Recent studies indicate that emotional intelligence is a powerful key to effective leadership. This valuable seminar delivers the in-depth knowledge and practical emotional intelligence skills you need to ensure that you are a strong, emotionally intelligent leader.

You will learn how to apply emotional intelligence to specific leadership situations to gain the authority and success you strive for as a leader. You will also keep current on cutting-edge developments in leadership theory and practice to help you better collaborate and manage conflict.

How You Will Benefit

• Use emotional intelligence to gain an honest and accurate awareness of yourself
• Monitor and adapt your own emotions and behaviors for your benefit and that of your team and department
• Generate buy-in by crafting an emotionally resonant, inspiring vision
• Be more decisive with decision-making techniques based on emotional intelligence
• Create an atmosphere that fosters emotional intelligence
• Have a positive influence on the emotions and motivation of others
• Create cohesive teams that understand how to apply emotional intelligence

Leaders of technical professionals face a substantial challenge: to achieve successful task completion through positive work relationships. In this highly interactive seminar, you will learn how to build and lead a team, evaluate your team's performance, and develop an action plan for continued leadership success.

How You Will Benefit

• Hands-on practice building and leading a team
• Maintain team performance during times of change
• Manage and resolve team conflict
• Develop the skills to manage the day-to-day challenges of team leadership

Conflict is all around us, especially during tough business periods where resources are tight and tempers are shorter, but most people lack basic conflict management skills. Rather than react to conflict on a purely emotional level, learn to manage disputes and disagreements positively and proactively.

With this conflict management training, you will learn to recognize the causes of interpersonal conflict, and you will become aware of your emotional triggers to prevent explosive situations. You will learn new strategies of conflict management that will improve your communication performance and, ultimately, increase the success of your business initiatives.

During challenging economic times, financial acumen is expected at every organizational level. You've got to know how to justify a request, quantify your contributions to the company, and spot profit drains immediately. Because whether you're a wizard of finance or a nonfinancial manager, performance is measured the same way-in dollars and cents!

Offering an accessible overview of finance for nonfinancial managers, this seminar features exactly what you need to further your career and build your future. From accruals to write-offs to receivables and payables, this workshop shows nonfinancial managers the concepts, tools, and techniques that can help make each decision pay off-on the job and on the bottom line.

How You Will Benefit

• Get a firm grasp of the numbers side of your job
• Gain greater confidence with a working knowledge of business financials
• Learn how to "think finance" and translate performance into financial terms
• Cultivate proactive working relationships with finance professionals and enhance your value to the organization
• Gain an understanding of the business dynamics of dollars and cents and how to take initiatives that meet your short- and long-term goals
• Take the guesswork out of your decision making and deliver a better bottom line
• Expand your professional expertise-and your career opportunities

How well you communicate can make or break your professional image, influencing how others view your work, your performance, and even your technical skillsets and your prospects for career mobility. This communication skills seminar will teach you how to choose and use the most appropriate words and emotional tone for every business situation. In just two days, you'll gain insights into your communication style and that of others, while gaining skills for clearly and effectively receiving and transmitting information, ideas, thoughts, feelings, and needs.

How You Will Benefit

• Communicate efficiently and tactfully with clients, direct reports, colleagues, your boss, and senior management
• Respond in a professional manner, even when you're out of your comfort zone
• Strengthen your communication effectiveness with active listening
• Elicit cooperation and respect by modeling
• Improve your image through the increased self-awareness you'll gain

Problems caused by ineffectiveness cannot be solved with the same ineffective thinking that created them. For more than 15 years, The 7 Habits of Highly Effective People

In today's volatile and challenging business environment, you have to build successful work relationships and interact with people in a positive way to achieve your organizational goals. Now, discover the basic competencies critical to solid work relationships-and career success.

The first step in building better work relationships is to become aware of the differences among people and to be willing to accept these differences as a positive force within an organization. And it all starts with you. This seminar will prepare you to create better work relationships by becoming a "conscious communicator." You'll return to work better able to build constructive and beneficial work relationships by learning how to analyze situations and consciously select and use productive communication strategies.

How You Will Benefit

• Build better rapport and gain the trust of your colleagues
• Discover the basic competencies critical to solid work relationships
• Develop flexibility in actions, thoughts, and feelings to better handle any situation
• Avoid mistakes and conflicts that may result from misinterpreting others or ineffective listening
• Influence and motivate others to first-rate performance
• Learn how to use direct and indirect messages accurately
• Build your self-esteem as you discover a new self-awareness
• Identify strengths, weaknesses, and opportunities in your work relationships
• Gain an understanding of values, beliefs, attitudes, and perceptual processes
• Gain an understanding of emotions and how they translate into emotional intelligence
• Master the keys to excellent communication: observe, listen, analyze, plan, and communicate

Do you know how to encourage excellence in a culture of "no change"? Are you able to keep your cool when things go wrong? Are you a confident or a reluctant delegator?

Effective management requires a balancing act. You have to deal with difficult people to resolve conflicts, win cooperation and trust, and find ways to energize your employees to give their best effort. Utilizing the practice in emotional intelligence, this seminar helps you develop the right mix of management and communication styles to get the most from your team. You'll be able to transform resistance into support and ensure your team's values and corporate goals are in sync.

This blended learning course combines instructor-led training with online pre- and post-seminar assessments, tune-up courses, and other resources to provide a compelling and more comprehensive experience for you, maximize your training goals, and produce a greater return-on-investment for you and your employer.

How You Will Benefit

• Motivate and direct the employees you rely on-even when they don't share your values
• Adjust your management and personal style to the needs of different situations
• Get more done by using the appropriate delegation techniques for any given situation
• Resolve conflict more effectively in a wide variety of situations
• Turn difficult people and poor performers into team players
• Win the cooperation and trust from everyone in your organization
• Increase your confidence, leadership skills, and personal and professional satisfaction in your job by managing people successfully

Critical thinking is the ability to correctly understand information, a situation, or problem from different perspectives in order to take or suggest the best possible action. In business, it's truly an essential skill for success-and a proven way to distinguish yourself and your organizational contributions. Critical thinking skills provide ways to arrive at better decisions with greater confidence and can help you clearly determine what matters in the face of any business challenge.

Utilizing models, application, and skills practice, this seminar gives you the knowledge and tools you need to effectively apply critical thinking in your organization. Rather than focusing on the science of critical thinking, the course explores the art of applying critical thinking skills in a business setting and gives you hands-on practice and feedback so you can use it immediately when you return to work.

This blended learning course combines instructor-led training with online pre- and post-seminar assessments, tune-up courses, and other resources to provide a compelling and more comprehensive experience for you, maximize your training goals, and produce a greater return-on-investment for you and your employer.

How You Will Benefit

• Understand critical thinking and receive feedback and a roadmap to help you develop your critical thinking skills
• Learn and practice critical thinking skills and techniques
• Use critical thinking skills when making business decisions and taking action
• Select specific techniques to improve how you recognize assumptions, evaluate arguments, or draw conclusions
• Know how to take abstract ideas and make them more tangible
• Distinguish between fact and opinion more readily
• Be more aware of how emotion, time pressure, style, and limited resources affect your thought processes and decisions
• Recognize how critical thinking relates to other cognitive processes
• Promote critical thinking as a valuable practice in a high-performing workplace